Healthcare. Finance. AI. Clinical psychology training meets hands-on product design.

I'm a UX leader who still talks to users and opens Figma. I can scale teams, build design systems, and solve impossible UX problems for enterprise SaaS and consumer products alike. Available for Principal product design and leadership roles.

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Scott Smith — Principal UX & AI Product Leader
Cleveland Clinic GoDaddy Lloyd's of London BlueCross BlueShield The Hartford Advisory Board Pascal Metrics Delta Air Lines Usability Sciences Cleveland Clinic GoDaddy Lloyd's of London BlueCross BlueShield The Hartford Advisory Board Pascal Metrics Delta Air Lines Usability Sciences

Latest Enterprise UX Wins

Pascal RISK

Pascal RISK

Real-time signals engine that flags litigation-grade safety events within hours, preventing seven-figure payouts

Lloyd's Lab Winner -65% review time
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FLAER Mobile AI

FLAER Mobile AI

Conversational AI-enhanced event reporting that cut incident reporting time by >70%

-70% reporting time +85% completion rate
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Pascal SAFETY Copilot

Pascal SAFETY Copilot

AI-powered copilot slashing expert clinical chart review time by 71%, with smarter triage and auto-generated documentation

-71% review time 28→8 min per chart
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Core Capabilities

UX Research & Strategy

Clinical psychology-trained. Discovery interviews, usability testing, behavioral analysis, product strategy

AI/ML Product UX

Prompt engineering, explainability, generative UI, RAG, LLM finetuning

Design Systems

Token‑driven libraries and components for enterprise scale

Team Leadership

Scaled design & research teams from 1 → 12. Player-coach who mentors and delivers

Cross-Platform Design

Web, mobile, native apps. B2B enterprise and B2C consumer experiences

Compliance & Security

HIPAA, SOC-2, WCAG accessibility, FINRA. Design for regulated industries

Learn more about my background

Let's work together

Available for VP/Principal UX roles and strategic consulting